Shipping policy

Shipping Policy

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Thank you for shopping at Lauren Cutts. We are committed to ensuring that your artwork reaches you safely and promptly. Please review our shipping policy below for detailed information on our shipping procedures.

Shipping Methods and Delivery Times

Delivery Times:

  • Our typical delivery time is within 5 to 10 business days. This applies to both domestic and international shipping.
  • Please note that international shipping can sometimes take longer due to weather conditions and international/domestic disputes that may affect the destination country.

Order Processing Time

  • Our processing time to get your order packaged and authenticated is approximately 3 to 5 business days. This processing time applies to both domestic and international orders.
  • Custom or commissioned pieces may require additional processing time, which will be communicated to you at the time of purchase.

Shipping Costs

  • Shipping costs are calculated based on the size, weight, and destination of the package. The total shipping cost will be displayed at checkout.
  • International customers are responsible for any customs duties, taxes, or additional fees that may be incurred.

Packaging

  • All artworks and prints are carefully packaged to ensure they arrive in perfect condition. We use high-quality packaging materials to protect the integrity of your purchase during transit.

Tracking Your Order

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online.

Damaged or Lost Packages

  • If your package arrives damaged, please contact us immediately at Lauren.art.bonham@gmail.com with photos of the damage. We will work with you to resolve the issue.
  • If your package is lost in transit, please contact us, and we will investigate the matter with the shipping carrier.

Returns and Exchanges

  • Please refer to our Return and Refund Policy for detailed information on returns and exchanges.

Contact Us

If you have any questions about our shipping policy, please contact us at Lauren.art.bonham@gmail.com.